Responsys Integration

This article will guide you on how to set up the integration of triggered emails with your Oracle Responsys account. With this integration, triggered emails will be sent from your ESP - allowing you to manage frequency capping, view reports and have more complete control on how Dynamic Yield's triggered emails are sent as part of the rest of your email program.

Enable the Integration

1. In Responsys admin, create an API user to use.  Grant it API Admin Role.  
2. In Dynamic Yield admin, go to Settings › Integration and click Oracle Responsys. 
3. Turn on the toggle to Enable integration.
4. In the Setup Responsys API Calls popup, do the following:
   
   
   1. Select the Identifier Type you use in your identification events.
   2. Set the Responsys endpoint: This is where Dynamic Yield sends the POST request. By default, this is the endpoint of the “Trigger Email Message”, but you can modify it to use the endpoint of the Trigger Custom Event for additional flexibility.
      After the username and password are authenticated, the complete URL is stored in Dynamic Yield and used to trigger the desired endpoint.
      The variable ${dyCampaignName} is replaced with each campaign name that triggers the endpoint.
   3. Enter the Username and Password: Your Responsys credentials to permit access to Responsys REST APIs.
5. When the authentication setup is complete, click Next to test the communication via the endpoint you defined and view the server response. For testing purposes, the campaign name remains static.
   
6. Click Save Settings. 

You can now use Responsys as your ESP to create triggered emails.