Kian Issa

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Activity overview

Latest activity by Kian Issa
  • Kian Issa created a post,

    How to target New and Returing Users in SSAPI

    A possible way to know whether the current user is new or returning is by checking their SessionID and their UserID. Since these are defined on the Server Side in case of SSAPI implementation, then...

  • Kian Issa commented,

    Hi Ben, In case you are intending to use the cart's value as a targeting condition, you may find the following post helpful: Targeting by Cart Value/Data.

  • Kian Issa created a post,

    Targeting by Cart Value/Data

    In some cases, we would like to target users by their Cart Value. This can work well with the Shipping threshold campaign mentioned in my previous post.  Just like when using the Shipping Threshold...

  • Kian Issa created a post,

    How to Create a Shipping Threshold Notification

    Dynamic Yield offers an OTBB Free Shipping Threshold Notification: However, this template cannot be used without editing "Cart Selector" variable, as, without this variable, the difference from fre...

  • Kian Issa created a post,

    Product Feed Fails to Sync

    If your product feed fails to sync, the very first step to do is to download the error log: Possible logs are: "mandatory columns are missing". The log will tell you what column is missing.The ma...

  • Kian Issa created a post,

    Dynamic Content/Recommendation Widget is not rendered to the site

    If you ever encounter an issue where your Dynamic Content or Recommendation Widget is not rendered on your page, here are some things that you need to check to find out why: If automatic insertion...

  • Kian Issa created a post,

    Close a notification using custom buttons

    Notifications onweb can be closed by clicking on the (x) button by default. In some cases, one would like to create a custom button that closes the Notification instead of the default (x) button.  ...

  • Kian Issa commented,

    Hi Theo, Assuming that the Variation Master ID is not used as a SKU for any product, I suggest creating a "Master Product" in your product feed. The master product would have this Variation Master ...

  • Kian Issa created a post,

    How to track clicks in Custom Code or Visual Edit campaigns

    Custom Code and Visual Edit campaigns do not have CTR metric in default. That's because these campaigns do not insert a specific HTML in a specific position on the site. If you wish to track clicks...

  • Kian Issa created a post,

    What to do when the implementation helper dispappears

    If Dynamic Yield's implementation helper disappeared from your site, please try the following: Make sure that you are logged into your DY admin Check whether it's hidden by another element. e.g. c...