The latest product news and updates from Dynamic Yield
October 1, 2026
Shopping Muse cart and checkout actions
-
Manage shopping carts through Shopping Muse conversation
Shopping Muse now supports cart management within conversations, allowing shoppers to view cart contents, add products, and remove items. -
Initiate checkout directly from Shopping Muse
Shopping Muse can now initiate checkout directly from the conversation while continuing to use the merchant's existing checkout flow.
Compare products side by side in a Shopping Muse conversation
Shopping Muse now enables shoppers to view and compare product attributes in a table directly within the conversation. Supports up to 4 products and 8 attributes. Also supported on mobile devices.
Additional updates:
- New Dynamic Yield sub-processor list: Now available through the Experience OS Privacy Center. Access our most up-to-date list of sub-processors, including the services they support, applicable data processing locations, and appropriate safeguards.
September 30, 2026
New Experience OS agents user experience
Discover Experience OS agent capabilities more easily
Experience OS agents now proactively suggest relevant skills and actions based on context, helping you discover new ways to use agents across Experience OS.
-
Track agent activity in real time
Experience OS agents now provide visibility into the actions they are performing while completing tasks, making it easier to follow progress and understand outcomes. -
Agents now generate brand guidelines automatically
Experience OS agents can now generate brand guidelines automatically for each section, based on customer context, replacing a manual setup process with a review workflow and helping accelerate time to value.
New creative skills for Experience OS agents
-
Generate brand-aligned designs across Experience OS
Experience OS Agents can now generate and edit designs across Experience Web (Dynamic Content, Recommendation, Overlay, and Notification campaigns), Experience Email, and Breeze, while adhering to your brand book. -
Generate on-brand copy from your brand book
Experience OS agents can now generate on-brand copy variations based on your brand book, helping keep content consistent with your brand voice and guidelines.
New analyst skills for Experience OS agents
-
Create campaign plans with Experience OS agents
Experience OS Agents can now identify optimization opportunities and generate ready-to-run campaign plans based on your section's data, helping you move from idea to execution faster. -
Analyze Shopping Muse conversations
Experience OS Agents can now turn Shopping Muse conversations into merchandizing decisions: helping you understand shopper intent, uncover catalog gaps, and evaluate how conversations contribute to business outcomes. -
Generate recommendation program reports
Experience OS Agents can now generate executive summaries of your recommendations program, including performance trends, business impact, and optimization opportunities. - Investigate performance drops faster
Experience OS Agents can now automatically detect performance anomalies against 28-days baseline, identify likely causes, and recommend next steps for investigation.
September 27, 2025
Manage Experience Email global filter rules in one place
Create filter rules once and apply them across recommendation blocks in Experience Email, helping ensure consistent filtering and reduce manual maintenance.
Additional update:
-
New Dynamic Yield sub-processor list
The Dynamic Yield Sub-Processor List is now available through the Experience OS Privacy Center. You can now access our most up-to-date list of sub-processors, including the services they support, applicable data processing locations, and appropriate safeguards, by visiting the Privacy Center.
September 6, 2026
Stay ahead of S3 key expiration
Receive reminders when S3 API keys are due for rotation, helping reduce security risk and maintain secure access to S3 integrations.
Additional update:
- You can now use direct revenue as a ranking factor in Algorithm Studio
August 26, 2026
Customize mobile email layouts
Configure Experience Email mobile layouts independently from desktop layouts for recommendation and banner grid blocks, giving you greater control over the mobile experience.
August 23, 2026
Algorithm Studio general availability
Algorithm Studio is now enabled by default for all customers, making it easier to create custom ranking strategies based on business metrics such as views, add-to-cart actions, and purchases. No setup is required. Semantic algorithms remain available as part of the AdaptML package.
August 16, 2026
Experience OS security controls
Strengthen account security with new access controls. You can now enforce multi-factor authentication (MFA) across your team and configure idle session timeouts to automatically sign users out after periods of inactivity.
August 10, 2026
Active cookie consent: Simplified client-side API
Active cookie consent is now simpler to implement with a unified client-side API. Just one Javascript property, DY.userActiveConsent, now declares, updates, and verifies consent status across all consent scenarios.
August 1, 2026
Bring your brand experience to ChatGPT
Extend your product catalog and merchandising logic into ChatGPT, enabling AI-powered product discovery while maintaining control, visibility, and reporting.
July 15, 2026
A team of AI-powered agents to help you at every step
Experience OS Agents bring an extensive set of skills directly into Experience OS, helping you identify opportunities, create experiences, analyze performance, and optimize your personalization program using natural language.
→ See the Demo
Additional updates:
-
Shopping Muse: Configure semantic search in Experience OS
Configure searchable product fields and other search settings directly in Shopping Muse, making it easier to improve recommendation relevance and streamline setup.
July 1, 2026
Reconnect: Localized product attribute triggers
Deliver product-change alerts tailored to each shopper's locale. Reconnect can now use localized product feed attributes to trigger messages, enabling more relevant customer experiences across regions.
June 29, 2026
Shopping Muse awareness of user history and page context
Shopping Muse now adapts to each shopper's context. It picks up the page they're on and their recent activity, such as items in the cart and products they recently viewed or purchased, helping the assistant provide relevant suggestions from the very first message.
Experience Search for category pages
Create, manage, and optimize category page product rankings with Experience Search, using advanced ranking algorithms, analytics, personalization, and merchandising controls.
Additional update:
- Self‑service deletion of unused columns in API-based product feeds directly from Experience OS enables you to clean up your feed without risking active configurations.
June 21, 2026
Transform simple prompts into curated product recommendations with semantic algorithms
Semantic algorithms enable marketers to create recommendation campaigns using natural language prompts, eliminating manual curation and feed tagging.
Additional updates:
- Browse your customers' conversations with the Shopping Muse agent, and gain insights into how conversations differ across shopper segments, journey stages, and intents.
- You can now set page context identification to wait until your app loads the updated context, instead of assigning a default value after 100ms.
June 14, 2026
Post-click experiences in Reconnect journey
Ensure continuity and personalize the on-site experience for users who return to your website after clicking a message in their Reconnect journey.
May 31, 2026
Shopping Muse is now the expert on your brand operations
Upload your brand-unique knowledge — like your shipping policy, loyalty program, and return policy — and expand how Shopping Muse assists and builds confidence across its conversations with your shoppers.
Reconnect: Build multi-step customer journeys with ease
Build and manage multi-step communication flows using an intuitive canvas, making it easy to orchestrate personalized journeys across channels.
Additional updates:
- You can now boost and bury products based on any product catalog column value. For example, boost products from a brand you would like to promote, and bury products that are in sale.
- Support selecting multiple facets for given product attribute in Experience Search, such as products that are red and blue.
May 10, 2026
Experience API logs now display large requests.
May 5, 2026
New versions of Mobile SDKs for Swift, Kotlin and React Native now support:
- Active Cookie Consent mode, and enable serving non-personalized campaigns to all users regardless of consent status.
- Enabling spellcheck in Experience Search to automatically correct search query typos.
May 3, 2026
Customizing Shopping Muse tone and voice
Guide how the assistant speaks, what it emphasizes, and what it should avoid.
Additional updates:
- You can now sync content, targeting values and affinity tagging with Amplience CMS. This means you can create and manage content in Amplience, and optimize and personalize it without entering Experience OS.
April 20, 2026
New, proactive engagement notification templates for Shopping Muse
Use four out-of-the-box notification campaign templates designed for Shopping Muse chat to proactively engage with shoppers. You can also explore the inspiration library for examples of how shoppers might start interacting with your AI assistant.
April 13, 2026
If you enabled Active Cookie Consent, you can now serve overlays and notifications to users who have not provided consent, as long as the overlays and notifications do not rely on personal targeting or frequency settings.
March 29, 2026
Personalized search results for every user in Experience Search
You can now boost results in Experience Search based on user affinity to brand, style, gender, and so on. This improves results relevance, not only by matching queries to the catalog, but also by matching queries to user interests.
Additional updates:
- You can now set strategy rules that are global, controlling all or multiple strategies, in a single place.
March 16, 2026
Deep product expertise in Shopping Muse
Shopping Muse can now talk about your products based on every product attribute in the product feed. In addition, Shopping Muse can now find products using the Experience Search relevancy algorithm, for optimal recommendations.
March 8, 2026
1-to-1 personalization of target URL in Experience Email Dynamic Content
You can now use a user-specific URL that exists in your User Data feed as a target URL in a Dynamic Content block in Experience Email.
Additional updates:
- New recommendation algorithm for Restaurants: Multi-Context Picks, providing AI‑powered recommendations using real-time contextual signals.
March 1, 2026
Automatic spell fixer in Experience Search provides relevant results even when the user makes mistakes
Present users a "Did you mean X?" experience as users enter a typo when they search. Currently supported in English only.
Additional updates:
- Restaurants customers can now target experiences based on day-part.
February 8, 2026
- New recommendation algorithm for Restaurants: AI‑powered recommendations adapted to the moment, using contextual signals to deliver relevance and boosting AOV.
- Mobile SDK v1.4.0 enables calling Experience Search, Shopping Muse and Rollout with Kotlin, React Native and Swift SDKs.
February 1, 2026
Send 1-to-1 SMS messages with Reconnect without integrating a delivery vendor
Reconnect now supports sending SMS messages with native delivery, without requiring a connection to a third-party vendor. If you already have a list of eligible contacts, you can start sending personalized messages without any additional integration.
Additional updates:
- Recommendation blocks in Experience Email are now responsive, with stacked recommendations on smartphone devices.
- Dynamic Content blocks in Experience Email can now be automatically synced to a third-party content source using variation feed.
- Daily Activity Stream now includes more data for use when connecting raw data with your BI platform: Audiences names, report version, Internal ID (for grouping devices into a single user), traffic referral data, and whether a user belongs to the global control group.
January 4, 2026
The Site Speed Tips panel now automatically identifies unoptimized images on your site and enables a one-click WebP compression, for improved page rendering.